Packs / Quality and Audit Pack
Quality and Audit Pack
Plan your checks, do them, fix what you find, and look at how it went.
An audit plan, process sheets, internal audit checklists, area audits, inspections, supplier reviews, findings, corrective actions, problem solving, a management review and a document register. Each finding says what should be happening, what you saw, and the gap between the two.
- 11 working sheet designs
- 5 tabbed dividers
- Worked example
- Plain-English guide
- A4 and A5 binders
Who it's for
Written for the person who runs the day.
- Quality leads and managers
- Small manufacturers and service businesses
- Anyone who wants their checks to be organised and easy to follow
What it helps you do.
- Audits come from a plan, not a hunch
- Findings are specific, and backed by what you actually saw
- Fixes deal with the cause, and get checked afterwards
What is inside
5 tabs, each with its own sheets.
TAB 1Start here3 items
How the pack works, who looks after quality, and when to reorder. Read it once, and come back to it when someone new takes over.
Behind this tab
- Quick-start and index
- Guide: how to use it
- Guide: in practice and troubleshooting
Use it when
- Setting the pack up for an organisation
- A new quality lead starts
- Checks are slipping and you need a reset
TAB 2Plan2 items
Decide what you'll check and how often, and write down how things are done, so everyone's working from the same picture.
Behind this tab
- Audit Plan
- Process Sheet
Use it when
- Planning the year's checks
- A process changes, goes wrong, or is new
- You need to explain how something is done
TAB 3Check4 items
Look at how things really work: audit a process, walk round an area, inspect items, review suppliers. Write down what you saw and where.
Behind this tab
- Internal Audit ChecklistRefill
- 5S Zone AuditRefill
- Inspection RecordRefill
- Supplier Review
Use it when
- An audit or inspection is due
- You're reviewing a supplier
- Something has changed and you want to look again
TAB 4Fix3 items
Turn what you find into fixes that last: say what the problem is, find the real cause, act, check it worked, and close it off properly.
Behind this tab
- Audit Finding ReportRefill
- Corrective Action RecordRefill
- Problem-Solving SheetRefill
Use it when
- An audit or inspection finds something wrong
- The same problem keeps coming back
- A customer complaint needs a proper answer
TAB 5Review2 items
Step back and ask whether the way you run things is working, and keep the documents people rely on up to date.
Behind this tab
- Management Review Record
- Document Register
Use it when
- Each quarter, or at least yearly
- A major change is planned
- Documents are going out of date
See inside
The real pages. Select one to enlarge it.
These are the A4 working designs, shown as the upper-left half of each page. You see the full sheet in the pack. The paper, punching and final layout are confirmed before the first print run.
Questions people ask
The answers, whether or not you buy the pack.
How do I write an audit finding?
Say what should be happening and where that's written down. Say what you actually saw, with dates or references. Then state the gap between the two. Agree the facts with the person responsible before you leave.
What is a corrective action?
A fix that deals with the cause of a problem, not just the symptom. It has an owner and a date, and someone checks afterwards that it worked. The Corrective Action Record is built around those steps.
How do I plan internal audits?
List your processes, mark the riskier ones and any that have changed recently, and check those more often. Put the plan on a single page, with who's auditing what and when.
What's the difference between a correction and a corrective action?
A correction fixes the problem in front of you today. A corrective action removes the cause, so it doesn't come back. You often need both.
Does using these sheets make us certified or compliant?
No. They're independent record sheets, not published or approved by any standards body, and using them doesn't make an organisation certified or compliant with anything. They give you a clear way to record what you check and fix.
About the packs
Before you join the list.
Is this A4 or A5?
Both. The packs are made for A4 four-ring binders and A5 six-ring binders, pre-punched and double-sided. The pages shown here are the A4 designs. Tell us on the waitlist which size you want; your answers help decide which size is printed first.
What paper is it printed on?
We're choosing the paper and checking the punching with a printer. The paper and hole positions will be confirmed before the first run.
How do you decide which packs get printed first?
By how many people ask for them. When you join the waitlist you can choose as many packs as you like, and tell us which one you would want first.
Can I buy the refills separately?
Yes, that's the plan. Each pack is a starter set with a few of every sheet. The ones people use up are marked as refills, and will be sold separately, so you only reorder what you use.
Where do you deliver?
The United Kingdom to start with.
Is this legal or compliance advice?
No. These are blank record sheets designed by Clare Langley. They are independent and are not published, endorsed or approved by any regulator, standards body or certification body. Using them does not make an organisation compliant with any law or standard. You decide what to record, how long to keep it and how to store it securely. Check current guidance for your own setting.